Privacy Policy

Effective date: 2025

PercepJBLN Manufacturing Sdn Bhd (“PercepJBLN”, “we”, “us”, or “our”) respects your privacy. This Policy explains how we handle personal data when you visit our website, request a quote, or otherwise interact with us in Malaysia and abroad.

1. Data We Collect

We collect information you provide directly, such as your name, email, phone number, company, and project details submitted via our order form. We also collect limited technical data through cookies and similar technologies, including IP address, device type, and pages visited, to help improve performance and security.

2. How We Use Data

• Responding to enquiries and preparing quotations
• Managing orders, logistics, and customer support
• Improving our site, services, and quality processes
• Complying with legal and regulatory requirements

3. Cookies

We use essential and performance cookies to operate the site, remember preferences, and understand usage trends. You can accept cookies via the banner on our homepage. For additional details, review our Cookies Policy.

4. Legal Basis

Depending on your location, we rely on consent (where required), contract necessity (to respond to your requests or deliver services), and legitimate interests (e.g., site security and improvement). We process personal data in line with applicable Malaysian laws and, where relevant, international standards.

5. Sharing

We do not sell personal data. We may share limited information with service providers (e.g., hosting, analytics, logistics) under confidentiality obligations and only as necessary to perform services. We may disclose information where required by law or to protect our rights and safety.

6. Data Retention

We retain personal data for as long as needed to fulfill the purposes outlined here, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by record type and regulatory requirements.

7. Security

We implement reasonable administrative, technical, and physical safeguards to protect personal data. No method of transmission or storage is completely secure; we continually review and improve our measures.

8. International Transfers

Your information may be processed outside Malaysia where our providers operate. In such cases, we take steps to ensure appropriate protection consistent with this Policy.

9. Your Choices

• You may update or correct your details by contacting us
• You can manage cookies via browser settings or our banner
• You can opt out of non-essential communications at any time

10. Contact

PercepJBLN Manufacturing Sdn Bhd, Lot 9, Jalan Utarid U5/16, 40150 Shah Alam, Selangor, Malaysia. Email: contact@percepjbln.org. Phone: +60 3-7841 9302.

11. Changes to This Policy

We may update this Policy periodically. Material changes will be indicated on this page with a new effective date.